Penny, the social sales enablement and learning platform, promises to drive measurable sales growth while preventing churn from day one. In this comprehensive review, we’ll delve into the key features and benefits of Penny, exploring how it can increase sales, reduce churn, and accelerate revenue.
Rating: 4.8/5
Prospecting: 5/5
Penny excels in automating follow-up tasks, adding contacts directly from social media, and categorizing them to prioritize hot prospects. The platform provides contact notes for tailored outreach and ensures regular reminders to continuously build relationships. With these features, Penny sets the stage for efficient prospecting, helping sellers focus on what matters most.
Customer Care: 4.5/5
Automated customer care tasks, from thank-yous to repeat order reminders, showcase Penny’s commitment to growing repeat business. The platform facilitates reconnect tasks to engage past customers, supported by customer notes for personalized outreach. While impressive, a slight improvement in customization options would elevate the customer care experience even further.
Revenue Acceleration: 4.7/5
Penny’s power weeks and workshops stand out, focusing on income-generating tasks and offering dedicated business-building challenges. The gamified experiences for repeat order growth add a unique touch, and the training tailored for sustainable sales increase is commendable. A robust addition to accelerate revenue, but a bit more diversity in workshop content could enhance the overall experience.
Increase Sellers Productivity: 4.8/5
The Daily, Contact Management, and Custom Lists features contribute significantly to boosting sellers’ productivity. The auto-generated daily to-do list, workload management, and secure contact storage streamline day-to-day operations. The segmentation of contacts into lists based on seller’s requirements provides a tailored approach, fostering efficiency and productivity.
Nurture Team Growth: 4.6/5
Penny’s Team Care feature effectively tracks downline and team activity, generating tasks to celebrate wins and nurture performers. The content section for sharing top-performing scripts and content adds a collaborative dimension. To further enhance team growth, additional features supporting team collaboration and communication could be beneficial.
Learning: 4.9/5
Penny’s in-app learning experience is a standout feature, offering skills in marketing, sales, relationship building, social media, and more. The focus on micro-doses of content and a gamified experience aligns with how adults learn, ensuring effective skill development. Continuous updates and expansions to the learning curriculum would further solidify Penny’s position as an all-in-one learning platform.
Delight Your Customers: 4.7/5
Penny’s attention to customer journey tasks and the integration of pre-set ‘Thank you’ and ‘Reconnect’ tasks demonstrate a commitment to customer delight. The platform recognizes the importance of maintaining strong customer relationships throughout the entire journey.
Penny+: 5/5
The Penny+ extension seamlessly integrates connections from Facebook, Instagram, and LinkedIn into Penny, providing a convenient and efficient way to manage contacts. This free extension adds significant value to the overall Penny experience.
Conclusion
Penny emerges as a robust social sales enablement platform, offering a comprehensive set of features to increase sales, reduce churn, and drive sustainable business growth. The platform’s commitment to learning, prospecting, customer care, and team collaboration positions it as a valuable asset for sellers looking to thrive in today’s competitive market.
Overall Rating: 4.8/5
Penny is not just a tool; it’s a partner in your journey towards a rewarding business and the life you desire. With continuous updates and a commitment to user feedback, Penny has the potential to become an indispensable companion for sellers seeking success in the ever-evolving world of sales.
